If you have a complaint
If for any reason you are not entirely satisfied with a product or any aspect of our service, please do not hesitate to contact us so that we can rectify the problem. Please note, any claims for damaged goods must be made within 7 days of receipt of goods.
Should you wish to return or exchange any product you have purchased from Stirling Health Food Store, we will gladly exchange them or offer a refund. If you want to cancel your order for any reason, please contact us by phone at 01786 464903.
We are open from 9.00am to 5.30pm from Monday to Saturday. At all other times, please email us at [email protected] and you should receive an answer within 48 hours.
For your own security, please remember to obtain proof of posting when making a return.
Should you still feel unhappy with our service, you can contact any ODR provider on this list: http://odr.info/provider-list/